InterContinental Crete by IHG

Amazing 5 star hotel in excellent location. Very helpful and friendly staff always there to accommodate any request. We had an amazing time.

Our recent stay at the InterContinental Crete was absolutely phenomenal from start to finish. Upon arrival, we were pleasantly surprised with a complimentary upgrade to a stunning sea view room, which set the tone for a truly memorable getaway. The staff were incredibly friendly, polite, and genuinely eager to assist with anything we needed. Their warm hospitality made us feel welcome and well cared for throughout our stay. The hotel itself is modern, luxurious, and recently built, with elegant design touches that create a serene and upscale atmosphere. Everything from the lobby to the rooms exudes comfort and sophistication. We were especially impressed by the abundant and delicious breakfast, offering a wide variety of fresh, high-quality options each morning. It was the perfect way to start the day. One of the highlights of our stay was relaxing on the sunbeds by the infinity pools on the 5th and 9th floors. The pools offer breathtaking views over the Aegean Sea and a calm, peaceful ambiance that's ideal for unwinding. To top it all off, the hotel kindly accommodated our request for a late checkout, allowing us to enjoy just a bit more time in this beautiful setting. Overall, our experience at the InterContinental Crete was exceptional. Whether you're looking for relaxation, luxury, or top-tier service, this hotel truly delivers on all fronts. Highly recommended!

From the moment we arrived, we were warmly welcomed with valet parking – which, to our surprise, was completely free of charge. At most 5-star hotels, this service usually comes with a daily fee, so it was a very refreshing start. The staff were always ready to park our car, and whenever we needed it, we simply called 30 minutes in advance, and it was brought right to us. That level of service was really impressive and set a high standard right away. As we entered the hotel, we were greeted by a gentleman named Victor at reception. First impressions always matter, and Victor truly made ours a great one. He was friendly, informative, and answered all our questions with a smile. To top it off, he surprised us with an upgrade to a room with a city view – such a thoughtful gesture that made our arrival even more special. Although we checked in late, our first day was nothing short of amazing. Throughout our stay, the entire team remained incredibly helpful, always present and ready to assist. The food was consistently fresh and delicious, and we’d like to give a special mention to Kostas from the restaurant. He was always friendly, attentive, and even recognized us outside the hotel, which made us feel truly welcome and valued. We were also traveling with a small dog, and this made us feel even more welcomed. The staff were always happy to accommodate our needs, and there were absolutely no issues with bringing our dog into all areas of the hotel – including the restaurants. That was a very pleasant surprise, as many hotels only allow pets on the terrace. We were overall very happy with our experience. Thank you to the entire team for making our stay so enjoyable – we’ll definitely be back!

Excellent location, and facilities. Plunge pool in the room was a wonderful treat. The pool area was great. Amazing staff in the spa. Very kind staff. Extremely clean and well maintained. Some thoughtful touches eg turn down service.

We loved everything!!! Especially the comfortable bed, clean room, the breakfast was amazing!! The view from the room and the pools was stunning!! The team was nice and friendly!! Amazing hotel. The beach below the hotel was nice. The spa and the gym were nice. Definitely will return. The treatment of massage by Maria was amazing, the best I had.